Effective Date: 8/23/1981

Welcome to MyRapidSign. These Terms and Conditions govern your use of our website, services, products, and purchases. By placing an order with MyRapidSign, accessing our website, or using our services, you agree to the terms outlined below.

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If you have any questions regarding these Terms and Conditions, please contact us:

MyRapidSign
Phone: 580-396-2256
Email: info@myrapidsign.com
 

1. About MyRapidSign
 

MyRapidSign provides custom printed products, signage, promotional displays, marketing materials, graphics, and related services for businesses, organizations, and individuals.

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Our products include, but are not limited to:

• Custom signs

• Banners

• Yard signs

• Real estate signage

• Trade show displays

• Promotional products

• Vehicle graphics

• Custom printed materials

• Contour-cut graphics

• Custom design services
   

Because our products are created specifically for each customer, all orders are considered custom orders unless otherwise stated.
 

2. Ordering Process

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Customers may place orders through our website or by contacting MyRapidSign directly.
 

Before production begins, customers are responsible for reviewing:

• Product selection

• Size

• Quantity

• Material choice

• Artwork

• Spelling

• Contact information

• Shipping information

• Any special instructions
   

By approving an order, the customer confirms that all submitted information is accurate.

MyRapidSign is not responsible for errors caused by incorrect customer-provided information.
 

3. Artwork Requirements
 

Customers may provide their own artwork or request design assistance.

Accepted artwork formats may include:
 

• AI

• EPS

• SVG

• PDF

• High-resolution PNG

• High-resolution JPG
   

Customers are responsible for ensuring they have the legal right to use any logos, images, trademarks, or designs submitted to MyRapidSign.

By submitting artwork, the customer confirms they have permission to reproduce the materials.

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MyRapidSign is not responsible for copyright or trademark issues involving customer-provided artwork.

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4. Design Approval

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Customers are responsible for reviewing and approving final artwork before production.
 

Once artwork has been approved:
 

• Production may begin.

• Changes may not be possible without additional charges.

• Customers are responsible for approved artwork accuracy.
   

Customers should carefully review:
 

• Text

• Colors

• Sizes

• Placement

• Logos

• Images

• Overall design
   

5. Production Times
 

Production times vary depending on:
 

• Product type

• Quantity

• Artwork approval

• Finishing options

• Custom requirements
   

Many products qualify for fast production options.
 

Contour-cut products may require additional production time due to the extra preparation and finishing process.
 

Adding contour cutting may add approximately 24 additional hours to production.
 

Production timelines begin after:
 

1. Payment is completed.

2. Artwork is approved.

3. All required information has been received.
    

6. Pricing

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Prices displayed on our website or provided through approved MyRapidSign pricing information are subject to change.

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Final pricing may vary based on:

• Product specifications

• Quantity

• Custom options

• Shipping requirements

• Special requests
   

Customers will be notified if additional charges apply before production begins.

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7. Shipping Policy

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Shipping costs vary depending on:

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• Product size

• Product weight

• Quantity

• Shipping destination

• Carrier requirements
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Many qualifying products under 3 feet may ship overnight starting at $15.

Larger products may require additional shipping charges.

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Products between approximately 3 feet and 4 feet may require higher shipping costs.

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Products between 4 feet and 8 feet may require freight shipping. Freight costs vary based on product specifications and delivery location.

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Shipping estimates are not guaranteed delivery dates. Carrier delays, weather, holidays, and other circumstances outside of MyRapidSign's control may affect delivery times.

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8. Shipping Address Responsibility

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Customers are responsible for providing accurate shipping information.
 

MyRapidSign is not responsible for delays, additional shipping charges, or lost shipments caused by incorrect or incomplete addresses provided by the customer.

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Customers should verify:

• Street address

• City

• State

• ZIP code

• Contact information
   

9. Damaged Products

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MyRapidSign takes pride in producing quality printed products. However, occasionally products may be damaged during shipping.

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If an order arrives damaged, customers must provide:
 

• Photos of the shipping package showing damage

• Photos of the damaged product

• Any additional proof showing the condition upon arrival
   

Customers should contact MyRapidSign as soon as possible after receiving damaged products.

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Once proper documentation is received, MyRapidSign will review the submitted information.

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If damage is confirmed, MyRapidSign will replace the damaged product.

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10. Refund Policy

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Due to the custom nature of printed products:

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All sales are final.

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Refunds are not available for custom printed products after production has begun.

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This includes products that are:
 

• Custom printed

• Custom designed

• Personalized

• Made specifically for the customer
   

However, MyRapidSign will work with customers to resolve verified manufacturing or shipping damage issues according to our damage replacement policy.

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11. Cancellations and Changes

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Because production begins quickly, cancellation requests must be made as soon as possible.

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Once production has started:
 

• Orders may not be canceled.

• Changes may not be possible.

• Additional charges may apply for approved changes.
   

12. Color Accuracy

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MyRapidSign works to provide accurate color reproduction.

However, differences may occur due to:

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• Monitor settings

• Screen displays

• Material differences

• Printing processes
   

Exact color matching is not guaranteed unless specifically arranged and approved.

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13. Customer Responsibilities

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Customers agree to:
 

• Provide accurate information.

• Provide approved artwork.

• Review proofs carefully.

• Maintain rights to submitted artwork.

• Provide correct shipping information.

• Accept responsibility for approved designs.
   

14. Website Use

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Customers agree not to:
 

• Misuse the website.

• Attempt unauthorized access.

• Copy website content without permission.

• Use website materials for unlawful purposes.
   

MyRapidSign reserves the right to update website content, pricing, products, and policies at any time.
 

15. Limitation of Liability
 

MyRapidSign is not responsible for delays or failures caused by circumstances outside our reasonable control, including:
 

• Shipping carrier delays

• Weather events

• Equipment failures

• Supply chain interruptions

• Customer approval delays

• Incorrect customer information
   

16. Privacy

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Customer information is used to:
 

• Process orders

• Communicate regarding projects

• Provide customer service

• Complete transactions
   

MyRapidSign does not sell customer information.
 

17. Contact Information
 

For questions regarding these Terms and Conditions, please contact:

MyRapidSign

Phone: 580-396-2256

Email: info@myrapidsign.com